Frequently Asked Questions

Good to know

  • As soon as you know you will be in Moab and this expierence is for you, at minimum we suggest 2-4 weeks ahead in peak season (spring/fall); as early as possible for sunrise/sunset tours or event transportation.

  • In general, pets are not allowed on our tours due to park regulations and the comfort of all passengers. Service animals, as defined by the ADA, are an exception and may be accommodated.

  • Most tours operate in various weather conditions, but certain weather events or park closures might result in tour rescheduling or cancellations. Safety is our top priority, and we will make decisions accordingly.

  • Certainly! Moab Luxury Tours and Transportation operates under Commercial Use Authorization permits. Your guide is responsible to make sure all conditions of these permits are adhered to. This includes ensuring that all tour participants maintain the utmost respect for the park's trails, natural wonders, and fellow travelers. This allows us to operate in harmony with the park's regulations and preserve the pristine beauty of these national treasures.

  • Yes — Moab Luxury Tours and Transportation provides private luxury car service to and from Arches National Park, Canyonlands National Park, and surrounding Moab-area hotels and destinations. Our fleet includes black luxury vehicles for private transportation, airport transfers, and custom park tours.

  • Yes. Moab Luxury Tours and Transportation provides private airport transfers to and from Canyonlands Field (CNY) andGrand Junction (GJT) with door-to-door service in our luxury vehicle fleet.

  • Moab Luxury Tours and Transportation offers private Jeep tours through Arches and Canyonlands National Parks, led by an NPS-authorized guide in a private vehicle — built for travelers who want a personalized experience over a shared group tour, with flexible pacing and photo stops at the park's key formations.

Booking & cancellation

  • Booking a tour is easy. You simply call our reservations team to book over the phone. (801) 440-8649 We recommend booking in advance to secure your spot, as our tours often fill up quickly.

  • Moab Luxury Tours and Transportation offers private sunset tours of Arches National Park, timed to arrive at the park's iconic formations — like Delicate Arch or Balanced Rock — as the red rock glows in evening light. Tours are fully private (not shared with other groups), led by an NPS-authorized guide, and include hotel pickup and drop-off. Because it's a private tour, your departure time is flexible around actual sunset for that day, rather than a fixed group schedule.

  • Our tours are designed to accommodate light to moderate walking. Please check the tour description or contact us for specific details.

  • We aim to accommodate all guests to the best of our ability. Please inform us of any specific needs or mobility issues when booking a tour, and we will do our utmost to make the necessary arrangements or provide guidance on suitable tour options.

  • At Moab Luxury Tours, we understand that sometimes plans change. To ensure a smooth booking experience, we have established the following cancellation policy:

    Cancellations Made 72 Hours or More in Advance:
    We offer a full refund for cancellations made at least 72 hours before the scheduled tour departure time.

    Cancellations Made Less Than 72 Hours in Advance:
    Cancellations made less than 72 hours before the tour departure time are non-refundable.

    Late Arrivals or No-Show Policy:
    No refunds will be issued if you arrive late or do not show up for your scheduled tour.

    Weather and Park Closure Policy:
    In the event of extreme weather conditions or park closures, we reserve the right to reschedule or cancel a tour for the safety and enjoyment of our guests. In such cases, a full refund will be provided.

    Changes and Rescheduling:
    If you need to make changes to your reservation or reschedule, please get in touch with us as soon as possible, and we will do our best to accommodate your request, depending on availability.

    Please review the specific tour details and policies when booking.
    Certain tours may have variations to this general policy. We recommend contacting us with any questions or concerns regarding your booking. Moab Luxury Tours aims to provide an exceptional and accommodating experience for our valued guests.

  • We understand that plans may change. If you need to reschedule your tour, please contact us as soon as possible, and we will do our best to accommodate your request, depending on availability.

  • Yes, our tours make wonderful gifts. When booking, you can specify that the tour is a gift, and we can provide you with a gift certificate or other options to surprise your recipient.

  • A public tour typically involves a group of people who have booked individual seats, providing a chance to meet new fellow travelers.

    In contrast, a private tour is exclusively reserved for a single group, offering a more personalized and flexible experience tailored to your specific preferences and schedule. Please see our Booking page for price differences.

Making the most of your tour

  • We recommend wearing comfortable clothing and closed-toe shoes suitable for walking or hiking. Don't forget to bring a hat, sunscreen, a refillable water bottle, and your camera for capturing the stunning landscapes.

  • Meals are typically not included in the tour price, but we do provide a lunch break on full-day tours, during which you can dine at a local restaurant or enjoy a packed lunch. You may also bring your own food, and refrigeration is available. We do provide an assortment of complimentary snacks and beverages.

  • Our tours are primarily conducted in English.

  • Gratuities are not included in the tour price. Tipping is at your discretion but greatly appreciated by our guides, who work hard to make your tour enjoyable and informative. If you'd like to show your appreciation, a standard guideline is 20% of the tour price.

  • We plan our tours with restroom stops in mind. National parks typically have restroom facilities at key locations. Your guide will inform you of restroom opportunities during the tour.

  • A Moab Luxury Jeep Tours representative will contact customers via the phone number provided during the booking process to give an estimated time of arrival for the morning or afternoon tour pick up.

Stylized, minimalist illustration of a planet with rings, featuring a star and a comet, using dark green and black colors.

If you have any additional questions or need further information, feel free to contact our friendly customer service team, and we'll be happy to assist you.

Local and National Affiliates

Local and National Affiliates

Local Affiliates

  • AREA-BFE (Razor Rentals and Guided Razor Tours)

National Affiliates